Since its establishment in 1948, Hankyu Travel International, Co., Ltd. has grown as a link between Japan and the rest of the world, as well as within Japan itself, based on its corporate philosophy of "creating new value through the interaction of people and contributing to the development of an enriched and peaceful society." For many years, our business has been focused on travel planning and creating journeys that resonate with the hearts and minds of countless customers. Drawing on this business foundation, we will strive to achieve sustainable growth with "We aim to be a company that is needed by society, by constantly seeking change and creating "travel" that meets the needs of customers" as the core of our growth strategy, as the vision we aim for. We believe that the development of human resources capable of creating high value-added products is an essential element in achieving this goal. To this end, we will advance the development of human resources by continuing to work on "making employees feel a sense of fulfillment with their jobs," "creating an environment where they can take on challenges," and "providing an environment where each and every employee is able to grow."

In FY2026, Hankyu Travel International will take a major step forward into a new era. We will be rolling out "CORE," a next-generation core system incorporating new forms of knowledge. In order to boost customer contact points through the use of CORE, we will build a customer data platform and analyze customer information with the view to maximizing the effects of our services. This will facilitate one-to-one marketing, delivery of products to customers at the optimal time and planning of products that precisely meet their needs. We anticipate that the connections between various databases—one of our greatest management resources—and "CORE" will contribute significantly to our business growth going forward. In addition, by incorporating rapidly evolving generative AI into our operations, we aim to streamline operations, achieve cost reductions and contribute to better planning capabilities.

In our core businesses of overseas and domestic travel, international travel, corporate group travel, and the solutions business, we will accelerate our efforts and investments to grow our business toward 2030. For overseas and domestic travel, we will strive to cultivate fans and increase the number of customers by strengthening our product lineup and enhancing our customer service. For international travel and corporate group travel, we will advance the development of systems and human resource training, and for the solutions business, we will strengthen the business operation system and secure personnel. We believe that we can solve difficult problems one by one by drawing on our experience and expertise.

Hankyu Travel International will continue to earnestly respond to the travel aspirations of each and every one of our customers, and accelerate our evolution as a company while responding in a flexible manner to changes in business environments with an even more uncertain future.
We appreciate your continued support for Hankyu Travel International.

Hankyu Travel International Co., Ltd.
Representative Director and CEO
Toyoharu YAMAKAWA